Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Learn more. Sponsor: Capgemini.

Social media and the increased role that linked communities of users have on issues, discourse, and public opinion are changing the world in many ways -- from how societies react such as in the Middle East turmoil to how users flock to or avoid certain products and services.

The fact is that many people are now connected in new ways and they’re voicing opinions and influencing their peers perhaps more than ever before. Businesses cannot afford to simply ignore these global -- and what now appeared to be long-term -- social media trends.

The latest BriefingsDirect discussion then focuses on the impact that social media is having on enterprises. We specifically examine with an executive at Capgemini on what steps businesses can take to manage social media as a market opportunity, rather than react to it as a hard-to-fathom threat. Hear too how services are being developed to help businesses to better understand and exploit the potential of social media.

The discussion with Paul Cole, Vice President of Customer Operations Management and Business Process Outsourcing at Capgemini, is the first in the series of podcasts with Capgemini on social media issues and business process outsourcing. The interview is conducted by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Learn more. Sponsor: Capgemini.


Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.

Our next VMworld case study interview takes the pulse of CharterCARE Health Partners, and examines how virtualized desktops and thin clients are helping with digital records management and healthcare industry compliance and privacy requirements.

We learn how Rhode Island-based CharterCARE has embraced private cloud and virtual desktop infrastructure (VDI) to support its distributed, 579-bed community-based health system. The organization operates the Roger Williams Medical Center, Our Lady of Fatima Hospital, and several other caregiver facilities.

We'll hear how the tag team of private cloud and VDI has provided better data management, security, reliability, and regulatory auditing capabilities. The successful infrastructure modernization effort has also helped CharterCARE move toelectronic health records and has helped improve their processes for clinicians.

This story comes as part of a special BriefingsDirect podcast series from the recent VMworld 2011 Conference. The series explores the latest in cloud computing and virtualization infrastructure developments.

Here to dig into more detail on the CharterCARE IT infrastructure improvement story is Andy Fuss, Director of Technology and Engineering at CharterCARE Health Partners. The discussion is moderated by Dana Gardner, Principal Analyst atInterarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: VMware.


Find the podcast on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP.

Welcome to a special BriefingsDirect podcast series coming to you from the HP Discover 2011 conference June 8 in Las Vegas. We explored some some major enterprise IT solutions, trends and innovations making news across HP’s ecosystem of customers, partners, and developers.

This enterprise case study discussion from the show floor focuses on InterContinental Hotels Group (IHG). We're going to be looking at what they are doing around automation and unification of applications, development and deployment, specifically looking at software as a service (SaaS) as a benefit, and how unification helps bring together performance, but also reduce complexity costs over time.

To help guide us through this use-case, we're here with Brooks Solomon, Manager of Test Automation at InterContinental. The interview was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions. [Disclosure: HP is a sponsor of BriefingsDirect podcasts.]

Find the podcast on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP.


Find the podcast on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP.

Barcelona -- Welcome to a special BriefingsDirect podcast series coming to you from the HP Software Universe 2010 Conference in Barcelona.

We're here in the week of November 29, 2010 to explore some major enterprise software and solutions, trends and innovations making news across HP’s ecosystem of customers, partners, and developers. [See more on HP's new ALM 11 offerings.]

This customer case-study from the conference focuses on Enel Green Power and how their Italian utility business has benefited from improved management of core business processes and gained visibility into new energy projects, also adhering to compliance through better planning and the ability to scope out new projects comprehensively. [Disclosure: HP is a sponsor of BriefingsDirect podcasts.]

To learn about Enel Green Power’s innovative use of project and portfolio management (PPM), please join Dana Gardner, Principal Analyst at Interarbor Solutions, as he interviews Massimo Ferriani, CIO of Enel Green Power in Rome.

Find the podcast on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. 

Direct download: BriefingsDirect-Enel_Green_Power_on_PPM_Benefits.mp3
Category:general -- posted at: 1:25 PM

Find the podcast on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP.

The latest BriefingsDirect podcast discussion examines a new book on application lifecycle management (ALM) best practices, one that offers some new methods and insights for overall business services delivery improvement. The topic of ALM will be a big one at next week's HP Software Universe conference in Barcelona.

In anticipation, join us as we explore the current state of applications in large organizations, and how complexity, silos of technology and culture, and a shifting landscape of application delivery options, have all conspired to reduce the effectiveness of traditional applications approaches.

In the forthcoming book, called The Applications Handbook: A Guide to Mastering the Modern Application Lifecycle, the authors pursue the role and impact of automation and management over applications, as well as delving into the need to gain control over applications through a holistic lifecycle perspective.

This is the first, in a series of three podcasts, on the ALM book, and we're here now with the authors to learn, first and foremost, why they wrote it, and to explore their major findings: Mark Sarbiewski, Vice President of Marketing for HP Applications, and Brad Hipps, Senior Manager of Solution Marketing for HP Applications. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

For more information on Application Lifecycle Management and how to gain an advantage from application modernization, please click here.

Find the podcast on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP.


Businesses are looking to cloud-computing models to foster agility and improve time-to-market for new services. Yet attaining cloud benefits can founder without higher levels of unified server, data, network, storage, and applications management.

These typically disparate forms of management must now come together in new ways to mutually support a variety of different cloud approaches -- public, private, and hybrid. Without adoption of such Business Service Automation (BSA) capabilities, those deploying applications on private and hybrid clouds will almost certainly encounter increased complexity, higher risk, and stubborn cost structures.

This discussion therefore focuses on finding low-risk, high-reward paths to cloud computing by using increased automation and proven reference models for cloud management -- and by breaking down traditional IT management silos. In doing so, the progression toward cloud benefits will come more quickly, at lower total cost, and with an ability to rapidly scale to even more applications and data.

We're here with two executives from HP Software & Solutions to learn more about what BSA is and why it's proving essential to managed and productive cloud computing adoption: Mark Shoemaker, Executive Program Manager for Cloud Computing in the Software & Solutions Group at HP, and Venkat Devraj, Chief Technology Officer for Application Automation, also in HP’s Software & Solutions Group. The discussion is moderated by BriefingsDirect's Dana Gardner, Principal Analyst at Interarbor Solutions.

Also find the podcast on iTunes/iPod and Podcast.com. Read a full transcript or download a copy. Sponsor: HP.