Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.

Welcome to a special BriefingsDirect podcast series coming to you from the HP Discover 2011 Conference in Vienna. We’re exploring some major case studies from some of Europe’s leading enterprises.

Out next customer case study interview highlights how a shift from a technology emphasis to a business services delivery emphasis has created significant improvements for a large telecommunications provider, Vodafone. We'll see how a series of innovative solutions and an IT transformation approach to better support business benefits Vodafone, their internal users, and their global customers.

To learn more, we’re here with Shane Gaffney, Head of IT operations for Vodafone Ireland, based in Dublin. The interview was moderated by Dana Gardner, Principal Analyst at Interarbor Solutions.

Find the podcast on iTunes/iPod. Read a full transcript or download a copy. Sponsor: HP.