Listen as innovative retailers Alibris and QVC deal with huge demands on their systems and processes to meet the holiday peak season fulfillment. With the help of global shipping services providers like UPS, these retailers wrestle with a 3-times increase in orders despite rising customer expectations on fast and dependable holiday shipping. The feat of satisfying some 870,000 orders per day is nothing short of a modern miracle. Even Santa would be impressed. Join Mark Nason, vice president of operations at Alibris, and Andy Quay, vice president of outbound transportation at QVC, as we hear how the online peak season comes together in this sponsored podcast moderated by Dana Gardner, president and principal analyst at Interarbor Solutions. Read a full transcript of the discussion at: http://briefingsdirect.blogspot.com/2007/12/peak-season-for-retailers-like-alibris.html. Sponsor: UPS.
Direct download: BriefingsDirect_UPS4.mp3
Category:podcasts -- posted at: 2:37 PM

The Android open source mobile platform made a splash in October when Google announced it, along with the Open Handset Alliance (OHA). The impact of such a platform on cell phones has been debated, yet the implications for an entirely new class of mobile internet devices has received less attention. In this podcast, John Bruggeman, chief marketing officer of Wind River Systems, digs in to the technical, business model and open source implications of Android and OHA -- but he goes a step further. Android will lead, he says, to a new class of potentially free mobile internet devices (MIDs) that do everything a PC does, only smaller, cheaper and in tune with global mobile markets that favor phones over PCs for web connectivity. Listen as Interarbor Solutions Principal Analyst Dana Gardner interviews Bruggeman on the long-term disruptions that may emerge from the advent of Android. Read a full transcript of the discussion at: http://briefingsdirect.blogspot.com/2007/12/wind-rivers-john-bruggeman-on-google.html.
Direct download: BriefingsDirect_Android.mp3
Category:podcasts -- posted at: 9:19 PM

Welcome to the latest BriefingsDirect SOA Insights Edition, Vol. 27, a weekly discussion and dissection of Services Oriented Architecture (SOA)-related news and events, with a panel of IT analysts. In this episode, recorded Oct. 26, 2007, our experts examine the Microsoft SOA & Business Process Conference and debate the results as SOA or MOA (Microsoft-Oriented Architecture). The group also evaluates SOA in Green IT and how power utilization supports SOA ROI. Please join noted IT industry analysts and experts Jim Kobielus, principal analyst at Current Analysis; Neil Macehiter, principal analyst at Macehiter Ward-Dutton; and Joe McKendrick, an independent analyst and blogger. Our discussion is hosted and moderated by Dana Gardner. Read a full transcript of the podcast at http://briefingsdirect.blogspot.com/2007/11/briefingsdirect-soa-insights-analysts.html.
Direct download: SOA_Insights27.mp3
Category:podcasts -- posted at: 3:43 PM

Listen as global trade experts and UPS executives explore how small- and medium-size businesses (SMBs) can better market their goods internationally. UPS is helping to change the face of global shipping by being first to market with a solution called UPS Paperless Invoice, which uses the Internet to define commercial shipment invoice data for border clearance, eliminating the customer's chore of manually applying three paper invoice copies to each shipment. UPS will also soon deliver UPS Returns in 98 countries so shippers can use digital technology and UPS solutions to prepare the proper return labels so goods can be easily returned back across borders when necessary. Join Laurel Delaney, founder and president of GlobeTrade.com, and Stu Marcus and Scott Aubuchon, both directors of new product development at UPS, for this SMB globalization opportunity podcast moderated by Dana Gardner, president and principal analyst at Interarbor Solutions. Read a full transcript of the discussion at: http://briefingsdirect.blogspot.com/2007/11/ups-to-debut-new-customs-clearance-and.html. Sponsor: UPS.
Direct download: BriefingsDirect_UPS_Customs.mp3
Category:podcasts -- posted at: 9:00 PM

Welcome to the latest BriefingsDirect SOA Insights Edition, Vol. 26, a weekly discussion and dissection of Services Oriented Architecture (SOA)-related news and events, with a panel of IT analysts. In this episode, recorded Oct. 19, 2007, our experts examine the potential acquisition by Oracle of BEA, the probable acquisition of Business Objects by SAP, the recent Information On Demand conference from IBM, and the relationship and tension between enterprise-wide SOA and more discrete Web-Oriented Architecture -- what we like to call Guerilla SOA. Please join noted IT industry analysts and experts Jim Kobielus, principal analyst at Current Analysis; JP Morgenthal, CEO of Avorcor; and Tony Baer, principal of onStrategies. Our discussion is hosted and moderated by Dana Gardner. Read a full transcript of the podcast at http://briefingsdirect.blogspot.com/2007/10/briefingsdirect-soa-insights-analysts.html.
Direct download: Insights26_raw.mp3
Category:podcasts -- posted at: 2:47 PM

Welcome to the latest BriefingsDirect SOA Insights Edition, Vol. 24, a weekly discussion and dissection of Services Oriented Architecture (SOA)-related news and events, with a panel of IT analysts. In this episode, recorded Aug. 13, 2007, our experts examine virtualization trends through the acquisition by Citrix of XenSource. We also discuss the $1.6-billion purchase of Opsware by HP as a way of analyzing IT management, automation and operations, and their impact on SOA. Please join noted IT industry analysts and experts Jim Kobielus, principal analyst at Current Analysis; Neil Macehiter, research director at Macehiter Ward-Dutton; Dan Kusnetzky, principal analyst and president of the Kusnetzky Group; Brad Shimmin, principal analyst at Current Analysis; Todd Biske, enterprise architect at Monsanto, formerly with MomentumSI; JP Morganthal, CEO of Avorcor; and Tony Baer, principal of onStrategies. Our discussion is hosted and moderated by Dana Gardner. Read a full transcript of the podcast at http://briefingsdirect.blogspot.com/2007/09/insights-24-briefingsdirect-soa.html.
Direct download: BriefingsDirect_Insights24.mp3
Category:podcasts -- posted at: 2:44 PM

Listen as SOA experts explore how IT management will evolve in the world of service-based applications. The discussion delves into issues of new standards, how SOA demands that performance management and change management augment and elevate the role of systems management, and how the integrity of services delivery requires a deep and wide approach to "management in total" across a service's lifecycle. Panelists consist of Jason Bloomberg, managing partner and senior analyst at ZapThink, and Dana Gardner, president and principal analyst at Interarbor Solutions. Moderating the discussion is Martin Milani, chief technology officer at Tidal Software. Read a full transcript of the discussion at: http://briefingsdirect.blogspot.com/2007/10/harvard-club-discussion-on-soa.html. Sponsor: Tidal Software.
Direct download: BriefingsDirect_Tidal_Pdcst.mp3
Category:podcasts -- posted at: 12:57 PM

Change is afoot for the role and requirements of integration for modern software-as-a-service (SaaS) providers and enterprises adopting shared services models. Reuse is becoming an important issue, as are patterns of automation. The notion of reuse of integration -- with added emphasis on integration as a service -- has prompted a different approach to integration infrastructure. The new demand is driven by ecologies of services, some from the Web "cloud," and also the need to efficiently scale the delivery of services and applications composed of many disparate component services. Integrations require reusable patterns, high performance, as well as many different means of access from clients. To help better understand the new landscape for integration models, join a sponsored podcast discussion with Phil Wainewright, an independent consultant, director of Procullux Ventures, and ZDNet SaaS blogger, as well as Annrai O’Toole, CEO of Cape Clear Software. Moderator: Dana Gardner. Read a full transcript at http://briefingsdirect.blogspot.com/2007/09/integration-infrastructure-approaches.html. Sponsor: Cape Clear Software.
Direct download: BriefingsDirect_CapeClear_SaaS.mp3
Category:podcasts -- posted at: 1:23 PM

Rather than losing control to ever-increasing complexity -- and gaining less and less insight into the root causes of problematic applications and services -- enterprises and on-demand application providers alike need to predict how systems will behave under a variety of conditions. By adding real-time analytics to their systems management practices, operators can fully determine the normal state of how systems should be performing. Then, by measuring the characteristics of systems under many conditions over time, datacenter administrators and systems operators gain the ability to predict and prevent threats to the performance of their applications and services. As a result they can stay ahead of complexity, and contain the costs of ongoing high-performance applications delivery. Here to help us understand how to manage complexity by leveraging probabilistic systems management and remediation, we are joined in the podcast by Mazda Marvasti, the CTO of Integrien Corp. Moderator: Dana Gardner. Read a full transcript of the podcast: http://briefingsdirect.blogspot.com/2007/09/probabilistic-it-analysis-predicts.html. Sponsor: Integrien Corp.
Direct download: BriefingsDirect_Integrien1.mp3
Category:podcasts -- posted at: 6:39 PM

It seems that businesses, whether they're small or global 2000 concerns, are buying more supplies using search at some point in the procurement process. Some people begin and end a procurement journey with search. They actually buy the products through a strictly search-dependent process. Yet many still use a combination of word-of-mouth, search, and traditional information gathering to guide them to the best deals on the most goods. To find out just how much B2B buying behaviors are shifting, Enquiro Search Solutions conducted a survey earlier in 2007. They found that online search was consistently employed throughout the entire buying process, from awareness right through to purchase. There’s still a lot of back and forth: Offline factors influence online activity, and vice-versa, for a merging of the online and the offline worlds. This audio podcast, and accompanying video-podcast, plumb the depths of Enquiro's findings and vet them through the experiences of B2B search engine ZoomInfo. Join Gord Hotchkiss, President and CEO of Enquiro, and Bryan Burdick, COO of ZoomInfo, with moderation by Dana Gardner, principal analyst at Interarbor Solutions, for a deep dive discussion on B2B search trends and analysis. Sponsor: ZoomInfo. Read a full transcript of the discussion at http://briefingsdirect.blogspot.com/2007/09/briefingsdirect-podcast-transcript-on.html. View a full-length, multi-media movie of the discussion at http://www.interarbor-solutions.com/Video/IAS_ZIESS_006.html.
Direct download: Zoom-Enquiro_Podcast.mp3
Category:podcasts -- posted at: 11:47 PM